One logistics operating system, not five disconnected tools
Enigma brings transport orders, documents, trips, drivers, tracking and billing into one operational system — built from direct experience running a European transport and freight-forwarding business.
For hauliers, freight forwarders and combined operations running on email, spreadsheets and WhatsApp today.
Fragmented operations, held together by memory
Most transport and forwarding teams don't lack effort — they lack one place where a request becomes a tracked, billable job.
Orders arrive everywhere at once
Email, WhatsApp, phone calls and freight exchanges — each with its own format, no shared record.
The same data is typed in five times
Once for the order list, again for the driver, again for the invoice, again for the spreadsheet.
Documents get scattered
Transport orders, CMR and POD end up split across inboxes, phones and shared drives.
Drivers get contacted repeatedly
For updates, addresses and status — because there is no single source dispatchers and drivers both trust.
Tracking lives in separate portals
One link per GPS provider, none of them connected to the order they belong to.
Billing waits on missing paperwork
Invoicing is delayed until someone remembers to chase the outstanding POD or CMR.
A connected operating system, not a collection of modules
Each layer owns one responsibility. Together they replace the separate tools most transport and forwarding teams stitch together by hand.
Intake & Digital Mailroom
Every incoming request — email, upload, WhatsApp, API or EDI — enters one controlled pipeline.
AI & Document Normalization
Extracted data is converted into one consistent internal format before it reaches any module.
Orders & Freight Forwarding
Haulier orders and freight-forwarder orders, issued per legal entity, on shared infrastructure.
Trips & Execution
Stops, vehicle and driver assignment, and real-time execution status.
Drivers, Fleet & Tracking
Vehicles, trailers, driver availability and GPS position in one operational view.
Documents & Compliance
Upload, OCR, classification and linking of CMR, POD and compliance documents.
Billing & Accounting
Customer and supplier invoices, payment terms, factoring and skonto conditions.
Analytics, Alerts & Workflows
An operational cockpit composed from real data across every module above.
Unstructured communication becomes structured operational data
Every intake channel feeds the same pipeline, so the rest of the platform never has to guess where a piece of information came from.
One record, from transport request to completed trip
- Haulier orders and freight-forwarder orders on shared infrastructure
- Orders issued per legal entity, with their own numbering
- Customers, subcontractors and carrier instructions in one place
- Routes, stops and trip planning connected to the order they came from
- Document requirements and status tracked per order
- POD and CMR completion linked automatically to billing readiness
Drivers see exactly what they need — nothing they don't
No freight values, no client pricing. Just the stops, documents and updates a driver actually needs on the road.
Trip and stop information, without unrelated office data
Dispatcher messages in one thread
Live GPS sharing during the trip
Photo and document upload from the road
POD and CMR collection at the point of delivery
A clear completion action when the job is done
Enigma tells you what needs attention — you decide what happens next
Automation here means fewer things falling through the cracks, not decisions made without you.
Missing document alerts
Flags orders missing a CMR, POD or required compliance document.
Delayed transport warnings
Surfaces trips falling behind schedule before a customer has to ask.
Incomplete order data
Highlights fields the AI could not extract with confidence, for review.
Document-to-order matching
Connects incoming documents to the order they belong to.
Billing readiness
Shows which orders are actually ready to invoice, and which are blocked.
Compliance reminders
Tracks expiring driver and vehicle documents before they lapse.
Built from inside a real European transport and freight-forwarding operation
Enigma isn't designed from the outside looking in. It comes directly from the daily reality of dispatching orders, chasing documents, coordinating drivers and closing out billing — the same operational problems your team deals with every day.
Built on multi-tenant, role-aware architecture
Enigma is an early-stage platform under active hardening. Here is what it's architected around today.
Role-based access
Access is scoped by role — dispatcher, driver, finance, admin — not shared logins.
Legal-entity separation
Multiple legal entities, branches and numbering configurations under one organization.
Organization-scoped data
Every record belongs to your organization by design, at the data-model level.
Human validation for AI data
AI-extracted data is reviewed before it becomes an order, trip or invoice.
Auditability
Key financial and operational actions are tracked, not silent.
GDPR-aware data handling
Built with EU data-protection principles in mind as the platform matures toward formal certification.
Discuss your operation with us
Enigma is onboarding a small number of hauliers and freight forwarders as pilot operators. Tell us how your operation runs today, and we'll show you what it looks like inside Enigma.