Operational AI, in action

Watch a transport request run itself

An email becomes an order. An order becomes a trip. A trip becomes an invoice. This is Enigma, not a slide about Enigma.

For hauliers, freight forwarders and combined operations running on email, spreadsheets and WhatsApp today.

New request
logistics@nordvia-foods.eu
Extracting data
Route: Rotterdam → MilanoWeight: 18,000 kgADR: NO
Order created
Ready for trip assignment
The problem

Fragmented operations, held together by memory

Most transport and forwarding teams don't lack effort — they lack one place where a request becomes a tracked, billable job.

Orders arrive everywhere at once

Email, WhatsApp, phone calls and freight exchanges — each with its own format, no shared record.

The same data is typed in five times

Once for the order list, again for the driver, again for the invoice, again for the spreadsheet.

Documents get scattered

Transport orders, CMR and POD end up split across inboxes, phones and shared drives.

Drivers get contacted repeatedly

For updates, addresses and status — because there is no single source dispatchers and drivers both trust.

Tracking lives in separate portals

One link per GPS provider, none of them connected to the order they belong to.

Billing waits on missing paperwork

Invoicing is delayed until someone remembers to chase the outstanding POD or CMR.

The platform

A connected operating system, not a collection of modules

Each layer owns one responsibility. Together they replace the separate tools most transport and forwarding teams stitch together by hand.

Intake & Digital Mailroom

Every incoming request — email, upload, WhatsApp, API or EDI — enters one controlled pipeline.

AI & Document Normalization

Extracted data is converted into one consistent internal format before it reaches any module.

Orders & Freight Forwarding

Haulier orders and freight-forwarder orders, issued per legal entity, on shared infrastructure.

Trips & Execution

Stops, vehicle and driver assignment, and real-time execution status.

Drivers, Fleet & Tracking

Vehicles, trailers, driver availability and GPS position in one operational view.

Documents & Compliance

Upload, OCR, classification and linking of CMR, POD and compliance documents.

Billing & Accounting

Customer and supplier invoices, payment terms, factoring and skonto conditions.

Analytics, Alerts & Workflows

An operational cockpit composed from real data across every module above.

Beat 1 — It starts with an email

A transport request lands in the inbox. Enigma is already reading it.

This is the real Digital Mailroom — the same inbox, folders and message view dispatchers use every day, not a mockup.

Communication
Messages
9/15/2026, 2:23:29 PM
Transport request — FTL Rotterdam → Milano, 24 pallets
logistics@nordvia-foods.eu
Mailbox: dispatch@enigmatrans.eu
Hi, we need a full truck load collected Thursday from our Rotterdam warehouse, delivery Milano by Monday. 24 pallets, chilled, 18t. Please confirm rate and ETA.
📕
packing-list.pdf82 KB
Beat 2 — AI reads it in seconds

Dispatchers start the day with structured work, not an unread inbox

This is Enigma's actual AI Core screen — the same orb, the same live workflow, the same numbers your team would see.

AI Core — live inside Enigma
OPERATIONAL
Emails read today
42
Orders extracted
11
Human review queue
4
Driver messages
6
Invoice matches
5
Bank matches
2
Email Intake
Active
42 emails scanned
Order Extraction
Processing
11 orders detected
Human Review
Needs review
4 items waiting
Client Learning
Learning
8 rules improved
Driver Communication
Assisted
6 messages prepared
Billing / Invoice Matching
Matching
5 invoices checked
Bank Reconciliation
STANDBY
2 payments linked
AI Decisions Log
Recording
31 decisions logged
Recent AI Activity
Read transport inbox and classified new operational emails.
Extracted route, cargo and timing data from incoming orders.
Flagged missing unloading reference for human review.
Prepared driver instruction draft without exposing freight value.
Matched invoice candidates against expected billing references.
AI Settings
Auto-read emails
Enabled
Draft orders automatically
Enabled
Require human approval
Required
Learn from corrections
Enabled
Billing assisted matching
Enabled
AI never writes directly into orders, trips or invoices. Every extraction is reviewed before it becomes a business record — Enigma proposes, a dispatcher approves.
Beat 3 — A human always signs off

The dispatcher approves. The order becomes a real, structured document.

Same New Order screen, pre-filled from the extraction — not a blank form, not a copy-paste job.

New Order

Order Info

Client / Contractor

Loading stops

loading #1

Unloading stops

unloading #1

Shipment

Beat 4 — Trip assigned

A vehicle, a driver, a route — with compliance checked automatically

The same trip screen dispatchers use, including live driver-hours and tachograph compliance, not just a status label.

Trip
Status
Route
Vehicle
Driver
ETA
Progress
TR-2026-0417
IN_TRANSIT
Rotterdam, NL → Milano, IT
B-771-XYZ
Mihai Popescu
27/07/2026, 10:00
65%
Status
IN_TRANSIT
Progress
65%
Vehicle
B-771-XYZ
Scania R450
ETA
27/07/2026, 10:00
Beat 5 — The driver gets a job, not an app to install

One link. GPS, documents, and live tracking — no install, no training

The driver opens a link sent per trip. The customer opens a link too. Both watch the same job move.

EN
Enigma OS
Driver GPS Tunnel
Vehicle plate
B-771-XYZ
Driver
Mihai Popescu
Session status
Active — trip TR-2026-0417
Documents
No documents uploaded yet.
No app install. Just a link, sent per trip.
Beat 6 — Documents in, invoice out

The POD lands. The invoice is already waiting to go.

No re-typing, no separate billing spreadsheet — the same order that started as an email becomes the invoice line below.

Accounting
Receivables
€48,250.00
Overdue
€3,400.00
Payables
€21,100.00
Bank Review
2
Order
Client
Due
Amount
Status
INV-10432
Nordvia Foods B.V.
05/08/2026
€2,380.00
SENT
INV-10398
Meridian Clients Ltd
10/07/2026
€1,750.00
OVERDUE
Operational intelligence

Enigma tells you what needs attention — you decide what happens next

Automation here means fewer things falling through the cracks, not decisions made without you.

Missing document alerts

Flags orders missing a CMR, POD or required compliance document.

Delayed transport warnings

Surfaces trips falling behind schedule before a customer has to ask.

Incomplete order data

Highlights fields the AI could not extract with confidence, for review.

Document-to-order matching

Connects incoming documents to the order they belong to.

Billing readiness

Shows which orders are actually ready to invoice, and which are blocked.

Compliance reminders

Tracks expiring driver and vehicle documents before they lapse.

Designed for real logistics operations

Built from inside a real European transport and freight-forwarding operation

Enigma isn't designed from the outside looking in. It comes directly from the daily reality of dispatching orders, chasing documents, coordinating drivers and closing out billing — the same operational problems your team deals with every day.

Security & enterprise readiness

Built on multi-tenant, role-aware architecture

Enigma OS is architected for multi-tenant, enterprise operation from day one. Here is what that looks like in practice, as we work toward formal security certification.

Role-based access

Access is scoped by role — dispatcher, driver, finance, admin — not shared logins.

Legal-entity separation

Multiple legal entities, branches and numbering configurations under one organization.

Organization-scoped data

Every record belongs to your organization by design, at the data-model level.

Human validation for AI data

AI-extracted data is reviewed before it becomes an order, trip or invoice.

Auditability

Key financial and operational actions are tracked, not silent.

GDPR-aware data handling

Built with EU data-protection principles in mind as the platform matures toward formal certification.

Done

One operator's dashboard. Everything from this story, settled.

Live map, operations, accounting, alerts, communications — the same widgets, the same data, one screen.

Active Trips
Loading operations...
Alerts
Loading alerts...
Accounting Snapshot
Loading accounting...
Unread Communications
Loading communications...
Pilot program

Discuss your operation with us

Enigma is onboarding a small number of hauliers and freight forwarders as pilot operators. Tell us how your operation runs today, and we'll show you what it looks like inside Enigma.