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Enigma Dispatch

Enigma Dispatch · vans up to 3.5t

You drive.
We keep the van working.

Dispatch for vans up to 3.5t. Real transport experience, with Enigma technology behind it.

  • Your company invoices
  • Your customer pays you
  • No software subscription

The proposition

Fewer empty miles.Better rates.More control.

We don't just find loads. We run the commercial and operational side of your van so it spends more of its week earning and less of it waiting, driving empty or chasing paperwork.

Better utilisation

Fewer idle hours between loads, planned ahead, not found at the last minute.

Fewer empty kilometres

Collections chosen with the next move in mind.

Better rates

We negotiate price and conditions with the customer for every load.

Less admin

Orders, CMR, POD and invoice data organised for you.

The highest €/km is not always the best load.

Two loads offered to the same van on a Tuesday afternoon:

Load A€1.60 /km
  • 210 km empty to collect
  • Drops in a weak market
  • ~1 day waiting for the next load
  • 60-day payment terms

Looks better. Earns less over the week.

Load B€1.35 /km
  • 15 km empty to collect
  • Drops next to a busy hub
  • Next load the same evening
  • 30-day payment terms

Looks worse. Keeps the van working.

Illustrative example. Actual results depend on your market, vehicle and availability.

What we weigh before saying yes
  • Rate
  • Empty km
  • Time
  • Delivery position
  • Next market
  • Costs
  • Payment terms

How it works

One dispatcher. The whole cycle.

You tell us where the van is and where it can go. We take it from there, every step visible to you in Enigma.

  1. 01

    Find

    Suitable loads for your van, location, availability and direction.

  2. 02

    Negotiate

    Rate and commercial conditions agreed with the customer.

  3. 03

    Plan

    Collection, delivery, positioning and the next load.

  4. 04

    Dispatch

    Instructions to the driver and communication during transport.

  5. 05

    Track

    Progress, ETA and when the van is free again.

  6. 06

    Document

    Transport order, CMR and POD collected and filed.

  7. 07

    Invoice

    Invoice data prepared for your company to send.

  8. 08

    Measure

    Revenue, costs and payment status per trip.

Our difference

Not just the next load.

Every decision is taken with the next 2–3 moves in view. A well-paid load that leaves your van stranded in a weak market is a bad load.

  1. Current positionWhere the van is, when it's free
  2. LoadRate, empty km, conditions
  3. DeliveryWhere it leaves the van
  4. Next marketHow strong the demand is there
  5. Next loadPlanned before you unload

Human + technology

A real dispatch team. Not an app you have to run yourself.

Enigma Dispatch is a service. Real dispatchers negotiate, plan and answer the phone. Enigma OS does the repetitive work behind them, so each dispatcher can give your van more attention.

Human dispatch

  • Negotiates with customers
  • Plans the week, not just the day
  • Handles delays and changes
  • Talks to you and your driver

Enigma automation

  • Reads transport orders from e-mail
  • Creates orders and trips
  • Driver link for status and POD
  • Documents and invoice data in one place
Better operational control

How you get paid

Your company stays in control.

You remain the carrier. Enigma is your outsourced dispatch department, not a middleman between you and your money.

Your company
  1. Performs the transport
  2. Invoices the customer
  3. Receives payment directly
Enigma
  1. Dispatch
  2. Administration
  3. Technology

Transport revenue is paid by the customer straight to your company's bank account.

Technology included

The Enigma platform comes with the service.

Every Enigma Dispatch partner gets access to Enigma OS, the system our own transport operation runs on. No separate software subscription.

  • LoadsEvery order with rate, customer and conditions
  • VehiclesYour fleet and its trips
  • DriversA simple phone link for status, photos and POD
  • TrackingLive position and trip progress
  • DocumentsTransport orders, CMR and POD in one place
  • Revenue & costsPer trip, per vehicle
  • InvoicesInvoice data ready for your company
  • Payment termsWhat's due, what's paid, what's late
10+years of road transport experience

Built inside a transport operation.

Enigma wasn't designed in isolation. It grew out of real dispatch work and the problems every carrier knows:

  • loads
  • rates
  • empty mileage
  • drivers
  • documents
  • delays
  • payment terms
  • vehicle positioning

The technology exists to make that work faster and more reliable. The dispatch experience is what makes it work.

Commercial model

Simple, and aligned with your van earning.

No software subscription

Access to Enigma technology is included.

Percentage commission

Dispatch is charged as an agreed percentage, set with you before we start.

Your contracts, your invoices

Customers pay your company directly.

The commission is agreed individually during onboarding.

Running 1–10 vans?

Let's see if Enigma Dispatch fits your operation. Two minutes, no obligation. We'll call you back.

  • Your company invoices
  • Your customer pays you
  • No software subscription

Join Enigma Dispatch

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